what we do

We help companies build communities, engage communities and activate communities through appropriate communication channels. We are a strategy led agency and our client's brand objectives underpin every activity and campaign we initiate.

Brand objectives, we believe, are the meeting place between our client's business, marketing and communication objectives and the insights we gain from their communities (whether they be employees, stakeholders or existing and potential customers). One of the great advantages of modern communication channels is the opportunity to create feedback loops and learn from those people who matter most to our companies.

Our strategic framework uses brand objectives to drive communication and content strategies, and ultimately conversations:

How Cerebra Works

Our job is to facilitate, analyse and close the feedback loop. Because communities are an unpredictable variable in modern communication, the framework is iterative. This strategic framework is carefully and stringently applied to every stage of the Community Life Cycle - a model we apply to every community in and around the companies we work with:

Cerebra Community lifecycle

If you'd like more information on how our thinking could be applied to the unique challenges your company faces when communication with staff, stakeholders and customers, do not hesitate to contact us. Alternatively take a look at the following services that we offer:

Too many brands leap into engagement without mapping out a clear strategy. More often than not engagement without strategy leads to disappointing res...
As the lines between traditional and non-traditional media blur, it is important for brands to integrate their traditional media communication and the...
Community Management A major component of engaging online is building and maintaining your online presence. This could entail building an independent...
A number of brands have approached us to build blogging platforms that help them to foster better relationships with internal and external audiences...
We employ a variety of tools to track, sentiment and measure a brand’s reputation online. The information we extract is used to understand how the mar...
We believe that education is one of the best, if not the very best forms of marketing today. We know that you have questions about the validity, possi...

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Testimonials

Our experience with Cerebra has been nothing but a pleasure. Professional, switched on and...

Cerebra has been an integral part of the Demographica brand & PR plan since Global...

"Cerebra provides Amadeus with perspective and allows us to be prompt and professional in...

Samsung South Africa started doing business with Cerebra 5 years ago. From the start the...

Cerebra is like no other agency I have ever worked with. They have managed to pull off the...

In February 2011, Nedbank engaged the services of Cerebra Communications to assist in...