Online Brand Analyst

Job objectives:

  • Ensure brand sentiment of clients is maintained positively, and any negative communication is mitigated through appropriate strategies
  • Optimise the use of ORM for clients
  • Ensure clients are aware of negative sentiment and issues around their brand
  • Maintain effective communication channels, with the prompt and accurate dissemination of information to all relevant parties

Duties:

  • Monitor and track sentiment of brands and conversations that are happening online
  • Effective relationship management by building relationships internally and externally
  • Have a thorough knowledge and understanding of clients business and requirements
  • Actively engage in Cerebra’s working environment and deliver high quality work

Minimum requirements:

  • At least 1 years research experience or experience in data analytics
  • Experience in a similar role would be advantageous
  • A degree or diploma in journalism, communication, marketing,advertising or other equivalent related degree/diploma is an added advantage.

Mail your CV to us: careers@cerebra.co.za